Impact & Sustainability

Unum’s 2023 Impact & Sustainability Report highlights the focus, passion and commitment we have for helping people through difficult times. The report provides a glimpse into the ways the company is working to positively impact our customers, communities and environment while creating a workplace where each employee is valued and respected.

A Business for Good

We help millions of people gain access to essential disability, life, accident, critical illness, dental and vision benefits through the workplace. Employers of all sizes depend on us for the comprehensive benefits solutions they need to attract and support the people who keep their businesses growing. And their employees know they can count on us to be there during some of life’s most challenging times.

As a Fortune 500 company, we provide the solutions our customers need with simplicity, empathy and expertise. The range of our solutions includes affordable financial protection, enrollment services, claims support, absence management and vocational rehabilitation services.

Our sustainability strategy

Our sustainability strategic framework is designed to support our corporate strategy and is closely linked to our purpose and our values. It helps us understand risks and opportunities, while driving long-term success for our stakeholders.

This framework has three focus areas. Click or tap the cards below to learn more:

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Responsible Investments

As an insurance company, we recognize that one of our greatest opportunities to influence the world around us is through our investment portfolio. Making responsible investments, with consideration for environmental, social and governance factors, is key to our long-term strategy.
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Inclusive Products & Services

We seek to ensure that the financial security provided by our products and services contribute to more inclusive communities, both for our employees and our customers.
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Reduce Environmental Impact

Unum has an impact on the environment, and environmental issues, such as climate change, impact Unum. We aim to reduce our environmental impact and prepare for environmental issues that may affect Unum.
Ethisphere 2024 award logo
We are proud that our unwavering commitment to business integrity has earned us a spot on The Ethisphere's list of World's Most Ethical Companies in 2021, 2022, 2023 and again in 2024.

KEY IMPACT & SUSTAINABILITY REPORT HIGHLIGHTS1



Headquarters
Chattanooga, Tennessee


$12.4 Billion
Total Revenue in 2023


Nearly $8 Billion
Benefits Paid in 2023


Nearly 45 Million individuals and their families protected

ENVIRONMENTAL

2.2% reduction in scope 1 & 2 emissions

36% reduction in total waste generated

SOCIAL

$14.7 million donated by Unum Group and our employees to local charitable partners, including $700,000 as part of Unum Group’s 175th Anniversary

More than 94,000 volunteer hours in 2023

97% of new hires completed our Inclusion and Diversity training

GOVERNANCE

Awarded the Compliance Leader Verification Designation by Ethisphere following the assessment of our Compliance and Ethics program

More than $900 million in environmental, social and governance (ESG) bonds and renewable energy projects

More than $2 billion in bonds positively impacting areas such as education, healthcare and affordable housing

(1) As of December 31, 2023

Awards

We’re at the top of our industry, and staying there means we move quickly, drive change and expect results. As a result of our dedication to excellence, Unum has received several awards and recognitions.
Ethisphere Award 2022
Forbes World's Best Female Friendly Companies Award 2022
BGOH Best Employers Award 2023
NOD Leading Disability Employer 2022
Civic 50 Award 2021
Human Rights Campaign Award 2022
Forbes Diversity Award 2022
Disability Confident Leader Award
Stonewall Diversity Champions award
DEI Best Place to Work for Disability Inclusion 2022

Corporate Governance

Latest esg News

Blog
September 30, 2024
Championing Disability Inclusion in the Workplace
Blog
September 26, 2024
Unum Group’s community partnerships support education in Maine and South Carolina
Blog
September 19, 2024
People Feature: Lindsey Lehoux
Blog
September 06, 2024
Partnership with Create Opportunity supports talent in the community

Latest esg News
September 30, 2024
Championing Disability Inclusion in the Workplace
Unum Group’s corporate social responsibility strategy is committed to creating stronger, more equitable communities where we live and work.
Read More
September 26, 2024
Unum Group’s community partnerships support education in Maine and South Carolina
Created by Unum Group, the Education Leaders Experience (ELE) helps bridge the gap that can sometimes exist between education and skills needed in the workplace.
Read More
September 19, 2024
People Feature: Lindsey Lehoux
Lindsey Lehoux talks Dempsey Center and how their mission aligns with Unum Group's support of the community.
Read More
September 06, 2024
Partnership with Create Opportunity supports talent in the community
Unum Group is committed to attracting strong talent, and leaning on our community partnerships has created a diverse pipeline that supports a critical component of the business. 
Read More
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