New tool helps you keep up with employee changes


by Jason Krause
Employee changes happen throughout a pay cycle. It’s an inevitable fact that can complicate and disrupt even the best benefits management program.  

We understand this challenge, especially as employee changes need to be factored into your payroll and payment calculations. Here’s how you can ensure you capture all your employee changes on demand, to help you accurately manage deductions and premium payments

Be the change

During open enrollment and throughout the year, changes need to be made quickly. Entering updates online ensures your employees get help quickly and that you have accurate invoices. The Colonial Life for Clients portal lets you review invoices online and get accurate balances and reports when you need them.

For example, the new Change Report on the Colonial Life for Clients portal allows you to see what employee changes have been made that will impact your payroll. You can see everything you need in one place and run payroll cleanly every time. With this new report you can:

  • Run it prior to your payroll cycle to ensure accurate deductions
  • See all employee changes that impact payroll
  • Avoid payroll errors and benefits-related billing discrepancies
Knowledge is power

The Change Report ensures you have the most accurate and up-to-date employee information to keep you current with any changes to deductions and billing. You can select the date from when you would like to begin evaluating any changes and the information can be used to make payroll updates or prepare for the next bill.              

To begin, log into the Colonial Life for Clients portal and open Reports & Documents at the top of your screen. Click on the View Change Reports button on the right side of the page.

A window will appear on your screen, and you will be asked to enter the start date for the information you want included. Enter the date and click on the Download Report button. Your new report will be downloaded as an Excel file. With this information you can update your employee deductions to ensure accurate payroll and billing.

We have heard from many of our clients that they would like advanced tools to manage changes and updates, which is vital to accurate payroll and payment calculations. We’ve answered many of those questions with the new Change Report, a simple and straightforward solution to managing payroll deductions.

Log into the portal today to see all the useful tools, reports, and services available to ensure your benefits administration is accurate and up to date.

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About Unum Group

Unum Group (NYSE: UNM), an international provider of workplace benefits and services, has been helping workers and their families for 175 years. Through its Unum and Colonial Life brands, the company offers disability, life, accident, critical illness, dental, vision and stop-loss insurance; leave and absence management support and behavioral health services. In 2022, Unum reported revenues of about $12 billion and paid $8 billion in benefits. The Fortune 500 company is one of the 2023 World’s Most Ethical Companies, recognized by Ethisphere®. 

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